KAYANAK Cars

Delete your account and data

You can delete your KAYANAK account and data at any time. Here is how, what we delete and what we keep.

In the KAYANAK app

Open the app, go to “Profile”, tap “Delete account” and confirm.

On the website

Sign in, then open My account → Profile → Delete account.

Open my profile

Can't sign in, or only talked to us on WhatsApp?

If you are a marketer, don't have an account, or only contacted us on WhatsApp, send us a deletion request with the form below.

Go to the request form

What we delete

  • Your account.
  • Your name, mobile number and email.
  • Your saved addresses and favourite cars.
  • WhatsApp messages and chats with us and with the assistant.

What we keep

Booking, financing and commission records that the law requires us to keep stay on file, anonymised and no longer linked to you.

When it happens

  • We delete your data within 30 days.
  • We confirm by WhatsApp, text message or email.
  • If you have an upcoming booking, it must be cancelled or finished first.

Contact us

For any question about your data or your deletion request, email us or message us on WhatsApp.

Read more about your data and how we use it in our Privacy policy.

Request data deletion

Enter your name and the mobile number or email you contacted us from, so we can find your data.

Enter your mobile number, your email, or both.

What should we delete?